Privacy Policy.
1. Introduction
ÉMI Aesthetics respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make an enquiry, or engage with our services.
2. Information We Collect
We may collect personal information including:
- Name and contact details
- Appointment and enquiry information
- Health information relevant to providing safe and appropriate treatment
- Communication preferences
- Website usage information, including interactions with our website
We only collect information that is necessary to provide our services and communicate with you.
3. How We Use Your Information
Your information may be used to:
- Respond to enquiries and appointment requests
- Provide personalised consultations and treatments
- Maintain client records
- Communicate important information regarding appointments, treatments, and aftercare
- Improve our services and website experience
- Meet our legal and regulatory obligations
4. Health Information
As a healthcare provider, ÉMI Aesthetics may collect health information required to assess suitability for treatment and provide safe care.
This information is handled confidentially and only accessed by authorised team members involved in your care.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared where required to provide services, comply with legal obligations, or with your consent. This may include trusted service providers who assist with website hosting, appointment bookings, communication, or business operations.
6. Website & Cookies
Our website may use cookies and analytics tools to understand website usage and improve user experience.
These technologies may collect information such as browser type, device information, pages visited, and general website activity.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we take appropriate precautions, no online transmission or storage method can be guaranteed to be completely secure.
8. Accessing Your Information
You may request access to the personal information we hold about you or request corrections where information is inaccurate.
To make a request, please contact us using the details below.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
ÉMI Aesthetics
T: 0407 831 781
E: lara@emiaesthetics.com.au
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The latest version will always be available on our website.
